On-Campus Welcome Desk Specialist

ADP, Inc.; Colton (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

California University of Science and Medicine (CUSM) is seeking a friendly Welcome Desk Receptionist to be the first point of contact for students, faculty, staff and visitors. Located in the main lobby, this on-campus role creates a welcoming and professional experience while helping connect individuals with the people, resources, and services they need.

The ideal candidate is organized, service-oriented, and able to work on campus five days a week, with occasional evenings or weekends for

Qualifications

• High School diploma or GED and a minimum of one (1) year experience in the customer service industry.
• Must be on campus five days a week.
• Excellent communication and organizational skills.
• Experience with Microsoft Office Suite.

Responsibilities

• Greet students, employees, and visitors; direct them to the appropriate employee or department.
• Answer and screen incoming phone calls; take and deliver messages as needed.
• Maintain the visitor log and badge process for security.
• Coordinate mail and deliveries and support events as needed.
• Support campus operations by assisting with vendor and courier access and TEAMS communications.

Skills

Customer service

Communication skills

Organization

Teamwork

Microsoft Office

Education

High School diploma or GED

Tools

MS Outlook/Teams

SharePoint

Adobe Sign

Job description

California University of Science and Medicine (CUSM) is seeking a friendly Welcome Desk Receptionist to be the first point of contact for students, faculty, staff and visitors. Located in the main lobby, this on-campus role creates a welcoming and professional experience while helping connect individuals with the people, resources, and services they need.

The ideal candidate is organized, service-oriented, and able to work on campus five days a week, with occasional evenings or weekends for