On-Campus Front Desk Receptionist | Guest & Visitor Services

CUSM; Northern (KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

California University of Science and Medicine (CUSM) seeks a friendly Welcome Desk Receptionist to be the first point of contact for students, faculty, staff and visitors. This on-campus role greets guests, routes inquiries, and supports mail, dispatch and event coordination from the main lobby.

The ideal candidate is organized, dependable, and customer-focused, with strong communication skills and the ability to manage multiple tasks in a dynamic campus environment.

Qualifications

• High School diploma or GED with at least 1 year of customer service experience.
• Ability to communicate clearly and professionally.
• Experience with front-desk or receptionist duties preferred.

Responsibilities

• Greet students, employees and visitors with a positive, helpful attitude and direct them accordingly.
• Answer and screen phone calls; take messages and route them appropriately.
• Maintain the visitor log and manage gate/badge access for visitors and vendors.
• Handle mail, shipping, and courier coordination and support campus events as needed.
• Provide backup support to facilities and coordinate with the departments on campus operations.

Skills

Communication

Organization

Multitasking

Professionalism

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office Suite

MS Outlook/Teams

SharePoint

Adobe Sign

Job description

California University of Science and Medicine (CUSM) seeks a friendly Welcome Desk Receptionist to be the first point of contact for students, faculty, staff and visitors. This on-campus role greets guests, routes inquiries, and supports mail, dispatch and event coordination from the main lobby.

The ideal candidate is organized, dependable, and customer-focused, with strong communication skills and the ability to manage multiple tasks in a dynamic campus environment.