On-Campus Tech Support Associate - SECS IT Helpdesk

Oakland University; Oakland (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading educational institution in Oakland is seeking a SECS Technology Support Associate to provide technical assistance and support for computer systems and software. This role is located on-campus with hourly shifts available from 8 am to 5 pm M-F. Ideal candidates should have a willingness to learn basic troubleshooting techniques and possess strong interpersonal skills. Students with residency in the Detroit metropolitan area are preferred. Apply via Handshake.

Qualifications

• Willingness to learn entry-level Microsoft Windows-related troubleshooting techniques.
• Consistently available schedule and on time to work shifts.
• Residency within the Detroit metropolitan area or on campus.

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Setting up workstations and deploying end-user equipment as requested.
• Train end users on common SECS IT operations.

Skills

Microsoft Windows troubleshooting

Research skills

Interpersonal skills

Work habits under pressure

English language proficiency

Job description

A leading educational institution in Oakland is seeking a SECS Technology Support Associate to provide technical assistance and support for computer systems and software. This role is located on-campus with hourly shifts available from 8 am to 5 pm M-F. Ideal candidates should have a willingness to learn basic troubleshooting techniques and possess strong interpersonal skills. Students with residency in the Detroit metropolitan area are preferred. Apply via Handshake.