Student IT Support Technician - Flexible Hours & Growth

Oakland University; Michigan; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible hours

Learning environment

Job summary

Oakland University seeks a Student Technician to provide IT support services to customers through various communication channels. Responsibilities include installing and servicing systems for faculty and staff, troubleshooting hardware/software issues, and assisting users with various software applications. The position offers flexible hours, a learning environment, and is open to current Oakland University students only.

Qualifications

• Knowledge in Windows and Mac O/S deployment and troubleshooting.
• Familiarity with Google Suite applications such as Chat, Meet, Gmail, Drive, Docs, Sheets, and Forms.
• Ability to work with various computer peripherals and mobile devices.

Responsibilities

• Provide IT support services via telephone, online chat, and in-person.
• Install hardware, software, and drivers on university-owned devices.
• Troubleshoot and analyze user technology problems.

Skills

Windows O/S knowledge

Mac O/S knowledge

Google Suite knowledge

MS Office knowledge

Computer peripherals knowledge

Familiarity with Mobile devices

Job description

Oakland University seeks a Student Technician to provide IT support services to customers through various communication channels. Responsibilities include installing and servicing systems for faculty and staff, troubleshooting hardware/software issues, and assisting users with various software applications. The position offers flexible hours, a learning environment, and is open to current Oakland University students only.