On-Campus IT Support Technician - Windows & Mac Specialist

The University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 27,000 - 39,000; Full time

Job summary

The University of Pittsburgh is seeking an on-site IT support specialist to assist academic departments, research labs, and offices in the O'Hara corridor. You will be mobile around campus, providing exceptional customer service while helping teammates succeed.

Strong troubleshooting, communication, and time management are essential for meeting deadlines. Candidates should have 3+ years of IT support experience, proficiency in Windows and MacOS, and the ability to collaborate with peers across

Qualifications

• Associate's degree required.
• Minimum 3 years IT support experience.
• Experience supporting Windows and MacOS preferred.
• Willingness to be mobile around campus and assist peers.

Responsibilities

• Provide on-site IT support for University academic departments, research labs, and administrative offices on the Pittsburgh campus.
• Deliver excellent customer service and assist peers to ensure team success.
• Manage tasks efficiently and meet deadlines with strong communication.
• Coordinate with colleagues to facilitate campus IT operations.

Skills

Customer service

Communication

Time management

Mobile IT support

Education

Associate's Degree

Tools

Windows

MacOS

Job description

The University of Pittsburgh is seeking an on-site IT support specialist to assist academic departments, research labs, and offices in the O'Hara corridor. You will be mobile around campus, providing exceptional customer service while helping teammates succeed.

Strong troubleshooting, communication, and time management are essential for meeting deadlines. Candidates should have 3+ years of IT support experience, proficiency in Windows and MacOS, and the ability to collaborate with peers across