IT Support Technician

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 27,000 - 39,000; Full time

Job summary

University of Pittsburgh seeks an on-site IT support staff for academic departments, research labs, and admin offices in the O'Hara corridor. The role requires mobility around campus, exceptional customer service, and collaboration with peers to help the team succeed.

Candidates should have basic IT and troubleshooting skills, experience in customer service, and knowledge of Windows and MacOS. The position is on-campus in Pittsburgh with a typical 37.5-hour work week, Monday to Friday, and a

Qualifications

• Basic IT skills, troubleshooting skills, customer service skills and experience.
• Knowledge of Windows and MacOS preferred.

Skills

Customer service

Troubleshooting

Communication skills

Mobility around campus

Education

Associate's Degree

Tools

Windows

MacOS

Job description

On site IT support for University academic departments, research labs, and administrative offices in the O'Hara corridor of support. The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team. Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.

Basic IT skills, troubleshooting skills, customer service skills and experience. Knowledge of both Windows and MacOS preferred.

All Temps

Department

Pitt IT Engagement & Customer Success

Campus

Pittsburgh

Minimum Education Level Required

Associate's Degree

Minimum Years Of Experience Required

3

Average number of working hours per week for this assignment

37.5

Work Schedule

Monday - Friday, 8:30 a.m. - 5:00 p.m.

Is there a potential this assignment will result in a regular Staff position?

Yes

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Requested Pay Rate

24.00

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents

Resume

Optional Documents

Cover Letter