IT Support Technician

The University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 27,000 - 39,000; Full time

Job summary

The University of Pittsburgh is seeking an on-site IT support specialist to assist academic departments, research labs, and offices in the O'Hara corridor. You will be mobile around campus, providing exceptional customer service while helping teammates succeed.

Strong troubleshooting, communication, and time management are essential for meeting deadlines. Candidates should have 3+ years of IT support experience, proficiency in Windows and MacOS, and the ability to collaborate with peers across

Qualifications

• Associate's degree required.
• Minimum 3 years IT support experience.
• Experience supporting Windows and MacOS preferred.
• Willingness to be mobile around campus and assist peers.

Responsibilities

• Provide on-site IT support for University academic departments, research labs, and administrative offices on the Pittsburgh campus.
• Deliver excellent customer service and assist peers to ensure team success.
• Manage tasks efficiently and meet deadlines with strong communication.
• Coordinate with colleagues to facilitate campus IT operations.

Skills

Customer service

Communication

Time management

Mobile IT support

Education

Associate's Degree

Tools

Windows

MacOS

Job description

All Temps - Pennsylvania-Pittsburgh - ( 26006642 )

On site IT support for University academic departments, research labs, and administrative offices in the O'Hara corridor of support. The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team. Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.

Basic IT skills, troubleshooting skills, customer service skills and experience. Knowledge of both Windows and MacOS preferred.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Campus : Pittsburgh

Minimum Education Level Required : Associate's Degree

Minimum Years of Experience Required : 3

Average number of working hours per week for this assignment : 37.5

Work Schedule : Monday - Friday, 8:30 a.m. - 5:00 p.m.

Is there a potential this assignment will result in a regular Staff position? : Yes

Work Arrangement : On-Campus: Teams that work on campus, in an office, or in a lab.

Requested Pay Rate : 24.00

Visa Sponsorship Provided : No

Background Check : For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances : The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.