Campus IT Support Specialist (Part-Time)

Chatham; Pittsburgh (Allegheny County); On-site; USD 13,776 - 20,664; Part time

Job summary

Chatham University in Pittsburgh seeks an IT Support Services Assistant to provide essential IT support for students, faculty, and staff. The role includes managing support tickets, assisting with technology issues, and conducting classroom equipment checks.

Applicants must demonstrate expertise in Microsoft products, Windows OS, and A/V equipment. This part-time position supports a diverse community and emphasizes inclusivity.

Qualifications

• Ability to assist with a variety of software and hardware issues.
• Experience with classroom/office technology maintenance.
• Strong communication skills for support assistance.

Responsibilities

• Provide telephone, email, and walk-in support for IT needs.
• Conduct technology checks and equipment setup.
• Manage IT support tickets using the ticketing system.

Skills

Microsoft products

Windows OS

Mac OSX

iPhone

Android

A/V equipment setup

Tools

Teamdynamix (TDX)

Job description

Chatham University in Pittsburgh seeks an IT Support Services Assistant to provide essential IT support for students, faculty, and staff. The role includes managing support tickets, assisting with technology issues, and conducting classroom equipment checks.

Applicants must demonstrate expertise in Microsoft products, Windows OS, and A/V equipment. This part-time position supports a diverse community and emphasizes inclusivity.