On-Campus IT Support Technician (Student)
The University of North Georgia
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Job summary
The University of North Georgia is seeking an IT Student Technician - Institutional Student Worker on the Gainesville campus. This front-line role assists students, faculty, and staff with basic technology issues, documents work orders, and escalates complex problems to IT teams when needed.
Candidates should maintain a high level of professionalism and confidentiality, representing the IT department with integrity in all interactions while supporting hardware, software, and mobile device
Responsibilities
- Troubleshooting hardware and software issues.
- Providing support for mobile and personal devices.
- Documenting work orders and service requests for escalation to IT teams.
Job description
The University of North Georgia is seeking an IT Student Technician - Institutional Student Worker on the Gainesville campus. This front-line role assists students, faculty, and staff with basic technology issues, documents work orders, and escalates complex problems to IT teams when needed.
Candidates should maintain a high level of professionalism and confidentiality, representing the IT department with integrity in all interactions while supporting hardware, software, and mobile device
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