IT Student Technician- Institutional Student Worker

The University of North Georgia; Dahlonega (GA); On-site; USD 16,531 - 24,796; Part time

Job summary

The University of North Georgia is seeking an IT Student Technician - Institutional Student Worker on the Gainesville campus. This front-line role assists students, faculty, and staff with basic technology issues, documents work orders, and escalates complex problems to IT teams when needed.

Candidates should maintain a high level of professionalism and confidentiality, representing the IT department with integrity in all interactions while supporting hardware, software, and mobile device

Responsibilities

• Troubleshooting hardware and software issues.
• Providing support for mobile and personal devices.
• Documenting work orders and service requests for escalation to IT teams.

Job description

Overview

Job Title: IT Student Technician- Institutional Student Worker

Location: UNG - Gainesville

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 301152

About Us: Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university\'s signature leadership programs is its 800-member Corps of Cadets on UNG\'s Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for an IT Student Technician position- Institutional Student Worker, on the Gainesville campus. The IT Student Technician serves as a front-line support resource for students, faculty, and staff, assisting with a variety of basic technology-related issues. Responsibilities include troubleshooting hardware and software problems, providing support for mobile and personal devices, and documenting work orders and service requests for escalation to the appropriate IT teams when additional support is needed. This is a trusted position that requires a high level of professionalism, responsibility, and confidentiality. Student technicians are expected to handle sensitive information appropriately and represent the IT department with integrity in all interactions.