On-Call Van Driver for Guest Transport

Ultipro; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 21,000 - 26,000; Part time

Job summary

CSM Lodging Services is seeking a part-time van driver for Courtyard Bloomington by Mall of America. This on-call role involves safely transporting guests, providing information and luggage assistance, and delivering exceptional service in a friendly, professional manner.

You will need a valid driver's license, the ability to lift up to 75 pounds, and a willingness to work in a fast-paced hotel environment.

Qualifications

• Prior hotel and/or related guest service experience preferred.
• Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Responsibilities

• Safely transport guests to/from their destinations, provide information and luggage assistance
• Anticipates and responds to guests in a friendly and positive manner
• Responsible for providing the highest level of service
• Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services
• Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program
• Fill out all required logs and complete safety checks of the vehicles
• Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash
• Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips
• Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws
• Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations Follows all CSM procedures for guest/associate incidents
• Knowledgeable of hotel emergency procedures
• Aware of van insurance card location
• Reports all traffic violations or accidents to management immediately
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to CSM general work rules and department procedures
• Attends all required department and hotel meetings

Skills

Guest service experience

Attention to detail

Fast-paced environment

Education

High school diploma or GED

Job description

CSM Lodging Services is seeking a part-time van driver for Courtyard Bloomington by Mall of America. This on-call role involves safely transporting guests, providing information and luggage assistance, and delivering exceptional service in a friendly, professional manner.

You will need a valid driver's license, the ability to lift up to 75 pounds, and a willingness to work in a fast-paced hotel environment.