On-Call Ticket Office Rep — Sell Show Tickets & Wow Guests

MGM Resorts International; Biloxi, Northern (MS, KY); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Wellness incentive programs

Employee discounts on hotel/food/retai

Free meals in employee dining room

Professional development opportunities

Job summary

Beau Rivage in Biloxi, Mississippi, is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets. The role involves greeting guests, upselling, and processing orders, with an emphasis on accuracy and guest satisfaction.

Starting at $13.00 per hour, part-time on-call shifts include weekends and holidays. The position offers employee dining and discount perks, plus development opportunities within MGM Resorts International.

Qualifications

• Greet and engage guests with a friendly demeanor.
• Upsell and cross-sell to enhance ticket sales.
• Manage ticket orders with accuracy and courtesy.
• Balance cash drawer and handle multiple tender types.

Responsibilities

• Greet and engage guests, upsell/cross-sell, and process ticket orders.
• Provide high service levels with problem-solving and attention to detail.
• Balance cash drawer and manage tender types during sales.

Skills

Customer service

Upselling

Cash handling

POS experience

Tools

POS system

Job description

Beau Rivage in Biloxi, Mississippi, is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets. The role involves greeting guests, upselling, and processing orders, with an emphasis on accuracy and guest satisfaction.

Starting at $13.00 per hour, part-time on-call shifts include weekends and holidays. The position offers employee dining and discount perks, plus development opportunities within MGM Resorts International.