On-Call School IT & Network Support Specialist

Desert View Schools; Yuma (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Desert View Schools is seeking a Network Support Specialist to respond to routine student technology problems including password resets, learning center equipment starts, and classroom technology installation and operation. You will assist staff with IT operations and ensure reliable internet connectivity in a school setting.

The role requires problem-solving skills, familiarity with Active Directory tasks, and the ability to manage multiple projects while upholding confidentiality and security

Qualifications

• High school diploma or GED required.
• Advanced knowledge in computer maintenance, systems and programming preferred.
• Bachelors degree in Computer Science preferred.

Responsibilities

• Manage daily operation of school educational and systems technology as required by the Desert View Schools Model.
• Resolve network related issues (internet connectivity, printers, resources) and responsible for installation, maintenance and repair of staff and student computers including loading and unloading operating systems and applications.
• Manage user accounts through Active Directory (unlock accounts, password resets, updating information) and adhere to Desert View Schools policies regarding software licensing and asset deployment.
• Participate in after hours on call rotation for network support and provide remote administrative and troubleshooting support.
• Administer, repair and troubleshoot wireless communication devices, work with minimal supervision and be proactive in supporting the network.
• Interact with staff and administration to assess technology needs while maintaining confidentiality and handling sensitive materials.
• Manage multiple projects and prioritize based on organizational needs and IT priorities.
• Coordinate with PC hardware vendors to schedule replacement of failed components and maintain records and equipment usage.

Education

Bachelors degree in Computer Science

Job description

Desert View Schools is seeking a Network Support Specialist to respond to routine student technology problems including password resets, learning center equipment starts, and classroom technology installation and operation. You will assist staff with IT operations and ensure reliable internet connectivity in a school setting.

The role requires problem-solving skills, familiarity with Active Directory tasks, and the ability to manage multiple projects while upholding confidentiality and security