On-Call RN Supervisor: Hospice & Palliative Care Lead

MJHS; West Hempstead (NY); On-site; USD 90,000 - 115,000; Full time

Job summary

MJHS is seeking an On-Call RN Supervisor to lead Call Center staff, advise on clinical and non-clinical situations, and elevate complex issues to the appropriate on-call leaders. The role emphasizes telephonic patient support within the hospice care framework.

Qualified candidates will be licensed RNs in New York with hospice experience; BSN preferred, CHPN certification preferred, and prior supervisory experience is highly valued. This is a full-time on-site position based in New York.

Qualifications

• Must be a registered nurse with NY licensure.
• Minimum 3 years hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.

Responsibilities

• Provide leadership and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to the Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Nursing leadership

On-call coordination

Telephonic patient support

Clinical decision support

Education

New York RN license

BSN or BS in Nursing

CHPN certification preferred

Job description

MJHS is seeking an On-Call RN Supervisor to lead Call Center staff, advise on clinical and non-clinical situations, and elevate complex issues to the appropriate on-call leaders. The role emphasizes telephonic patient support within the hospice care framework.

Qualified candidates will be licensed RNs in New York with hospice experience; BSN preferred, CHPN certification preferred, and prior supervisory experience is highly valued. This is a full-time on-site position based in New York.