On-Call Hospice RN Supervisor — Lead Telephonic Care

MJHS; Franklin Square (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

MJHS Hospice & Palliative Care in New York is seeking an On Call RN Supervisor to lead Call Center nursing operations, offering guidance on clinical and non-clinical issues and ensuring care plans are followed.

The role requires NY RN licensure, BSN preferred, 3+ years hospice experience, on-call availability, and CHPN certification preferred. You will escalate complex issues to leadership and provide telephonic patient interventions.

Qualifications

• Licensed RN with NY licensure and current credentials.
• BSN or BS in Nursing preferred.
• 3+ years hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years hospice on-call experience required.
• CHPN certification preferred.

Responsibilities

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality telephonic interventions to patients based on the Plan of Care.

Skills

Hospice nursing experience

On-Call experience

Supervisory/leadership experience

Education

New York State RN licensure

BSN or BS in Nursing preferred

CHPN certification preferred

Job description

MJHS Hospice & Palliative Care in New York is seeking an On Call RN Supervisor to lead Call Center nursing operations, offering guidance on clinical and non-clinical issues and ensuring care plans are followed.

The role requires NY RN licensure, BSN preferred, 3+ years hospice experience, on-call availability, and CHPN certification preferred. You will escalate complex issues to leadership and provide telephonic patient interventions.