On-Call Hospice RN Supervisor — Lead Telephonic Care

MJHS; Elmont (NY); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

MJHS is seeking an On Call RN Supervisor to lead the Call Center staff in hospice and palliative care services. This role provides clinical and non-clinical guidance, elevates complex issues to the appropriate on-call leaders, and delivers telephonic care coordination based on the Plan of Care.

The ideal candidate holds an NYS RN license, has hospice on-call experience, and demonstrates supervisory abilities. BSN preferred with CHPN certification supporting advanced practice.

Formación

• Graduate from an accredited School of Nursing.
• Three years of Hospice nursing experience.
• 2-5 years Hospice on-call experience required.
• New York State RN licensure is required.
• CHPN certification preferred.

Responsabilidades

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues and situations.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Conocimientos

Leadership

Telephonic communication

Clinical decision making

Educación

BSN or BS degree preferred

New York State RN licensure

Descripción del empleo

MJHS is seeking an On Call RN Supervisor to lead the Call Center staff in hospice and palliative care services. This role provides clinical and non-clinical guidance, elevates complex issues to the appropriate on-call leaders, and delivers telephonic care coordination based on the Plan of Care.

The ideal candidate holds an NYS RN license, has hospice on-call experience, and demonstrates supervisory abilities. BSN preferred with CHPN certification supporting advanced practice.