On-Call Hospice RN Supervisor — Lead Telephonic Care

MJHS; North New Hyde Park (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

MJHS is seeking an On-Call RN Supervisor in New York to provide leadership and guidance to the Call Center for clinical and non-clinical issues. The role involves elevating complex cases to the Team Manager, AOC, or Hospice MD on call, and delivering telephonic interventions to patients according to the Plan of Care.

The position requires a NYS RN license, with BSN preferred and CHPN certification preferred. Hospice experience and supervisory background are highly valued for this role.

Qualifications

• Graduate from an accredited School of Nursing, BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice On Call experience required

Responsibilities

• Provides leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevates complex issues to Team Manager, AOC or Hospice MD on call.
• Provides quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Nursing leadership

Hospice care

On-call responsibility

Telephonic patient support

Education

BSN or BS in Nursing

New York State RN license

CHPN certification preferred

Job description

MJHS is seeking an On-Call RN Supervisor in New York to provide leadership and guidance to the Call Center for clinical and non-clinical issues. The role involves elevating complex cases to the Team Manager, AOC, or Hospice MD on call, and delivering telephonic interventions to patients according to the Plan of Care.

The position requires a NYS RN license, with BSN preferred and CHPN certification preferred. Hospice experience and supervisory background are highly valued for this role.