On-Call Hospice RN Supervisor: Lead Telephonic Care

MJHS; Bergenfield (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

MJHS Hospice is seeking an On Call RN Supervisor to provide leadership, support, and guidance to Call Center staff handling clinical and nonclinical issues. The role elevates complex cases to the Team Manager, AOC, or Hospice MD on call and delivers telephonic care aligned with the Plan of Care.

The ideal candidate is a registered nurse with hospice experience and supervisory instincts, with NY licensure preferred and CHPN certification preferred.

Qualifications

• Graduate from an accredited School of Nursing with RN licensure.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2–5 years Hospice On-Call experience required.
• New York RN licensure preferred.
• CHPN certification preferred.

Responsibilities

• Aid in coordinating telephonic clinical and nonclinical calls for the Call Center.
• Provide leadership, support, and guidance to Call Center staff.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephone-based interventions based on the Plan of Care.

Skills

Leadership

On-call coordination

Telephonic patient care

Education

Graduate from an accredited School of Nursing

BSN or BS degree preferred

RN license (NY)

CHPN certification preferred

Job description

MJHS Hospice is seeking an On Call RN Supervisor to provide leadership, support, and guidance to Call Center staff handling clinical and nonclinical issues. The role elevates complex cases to the Team Manager, AOC, or Hospice MD on call and delivers telephonic care aligned with the Plan of Care.

The ideal candidate is a registered nurse with hospice experience and supervisory instincts, with NY licensure preferred and CHPN certification preferred.