On-Call Hospice RN Supervisor | Telephonic Care Leader

MJHS; Fairview (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

MJHS Hospice and Palliative Care seeks an On Call RN Supervisor to lead the Call Center team in managing clinical and non-clinical issues. The role elevates complex cases to the Team Manager, AOC, or Hospice MD while delivering telephonic care aligned with the Plan of Care.

The ideal candidate has RN licensure in NYS, 2-5 years Hospice On Call experience, and supervisory leadership skills. CHPN is preferred, with BSN or BS degree preferred.

Qualifications

• RN licensure in NYS (licensure required to practice as an RN)
• CHPN certification preferred
• Supervisory or leadership experience preferred
• 2-5 years Hospice experience/On Call required

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical/non-clinical issues and situations.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Nursing leadership

On-Call coordination

Telephonic case management

Education

BSN or BS degree

Job description

MJHS Hospice and Palliative Care seeks an On Call RN Supervisor to lead the Call Center team in managing clinical and non-clinical issues. The role elevates complex cases to the Team Manager, AOC, or Hospice MD while delivering telephonic care aligned with the Plan of Care.

The ideal candidate has RN licensure in NYS, 2-5 years Hospice On Call experience, and supervisory leadership skills. CHPN is preferred, with BSN or BS degree preferred.