On-Call Hospice RN Supervisor — Lead Telephonic Care

MJHS; Village of Valley Stream (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to provide leadership and support to Call Center staff handling clinical and non-clinical issues in a hospice setting. The role involves guiding the team on-call and escalating complex matters to the Team Manager, AOC, or Hospice MD as needed.

The ideal candidate will have New York State RN licensure, 2-5 years hospice experience on call, and preferred CHPN certification. BSN or BS degree is preferred, with supervisory experience considered a plus.

Qualifications

• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice experience/On Call required.
• New York State RN licensure.
• NYS valid license preferred.
• Current CHPN certification preferred.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic interventions to patients based on the Plan of Care.

Skills

Hospice nursing

Supervisory experience

On-Call experience

Education

BSN or BS degree preferred

Job description

MJHS is seeking an On Call RN Supervisor to provide leadership and support to Call Center staff handling clinical and non-clinical issues in a hospice setting. The role involves guiding the team on-call and escalating complex matters to the Team Manager, AOC, or Hospice MD as needed.

The ideal candidate will have New York State RN licensure, 2-5 years hospice experience on call, and preferred CHPN certification. BSN or BS degree is preferred, with supervisory experience considered a plus.