On-Call Residential Concierge: Flexible DMV Shifts

COMPASS CONCIERGE SERVICES; Washington (District of Columbia); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

On-call role

Job summary

COMPASS CONCIERGE SERVICES is seeking On-Call Residential Concierge staff across DC, VA, and MD. You will cover shifts at multiple Compass properties, greet residents, manage access and packages, and respond to requests with Compass-level service.

The role requires reliability and the ability to adapt to different environments. Available shifts are 7:00 AM-3:00 PM, 3:00 PM-11:00 PM, and 11:00 PM-7:00 AM, with pay at $19-20 per hour and an on-call employment type.

Qualifications

• Strong customer-service and communication skills.
• Dependable attendance and punctuality.
• Ability to adapt quickly to different properties and procedures.
• Professional judgment and comfort working independently.
• Strong written communication and attention to detail.

Responsibilities

• Greet and assist residents, guests, vendors, and prospective residents
• Manage visitor access, packages, deliveries, and resident requests
• Learn and follow property-specific procedures and expectations
• Communicate professionally with residents, property management, and Compass leadership
• Maintain accurate shift notes, incident documentation, and building records
• Monitor lobby activity and maintain a professional front-desk environment
• Respond appropriately to resident concerns, unexpected situations, and emergencies
• Adapt quickly when working at different Compass properties

Skills

Customer service

Punctuality

Adaptability

Independent work

Professional communication

Attention to detail

Tools

Property-management systems

Job description

COMPASS CONCIERGE SERVICES is seeking On-Call Residential Concierge staff across DC, VA, and MD. You will cover shifts at multiple Compass properties, greet residents, manage access and packages, and respond to requests with Compass-level service.

The role requires reliability and the ability to adapt to different environments. Available shifts are 7:00 AM-3:00 PM, 3:00 PM-11:00 PM, and 11:00 PM-7:00 AM, with pay at $19-20 per hour and an on-call employment type.