Front Desk Concierge for Luxury Apartments

Compass Conceirge Services; Washington (District of Columbia); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Drug-free workplace

Job summary

Compass Concierge Services in the DC area is seeking a friendly, client-focused Concierge to provide superior service to residents. You will greet visitors, log packages, coordinate deliveries, and help with amenity reservations.

The role requires strong communication, teamwork, and reliability, with flexibility to work weekends and holidays. Prior front desk or hospitality experience is a plus.

Qualifications

• Demonstrated proficiency in working with computers including MS Office, calendar, management software
• Excellent communication, interpersonal, and organizational skills
• College degree or some coursework
• Available to work a flexible schedule, including weekends and holidays

Responsibilities

• Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents.
• Handle transactions like accepting and logging packages, managing vendors and deliveries, arranging resident reservations and other amenities
• Collaborate with talented teammates to identify and solve any on-site issues that arise.

Job description

At Compass, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well.

As a Compass Concierge, you will be responsible for providing superior customer service to our resident community in the DC Area.

Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. A Compass Concierge brings positive energy to each conversation, resolves on-site issues quickly and effectively, and makes everyone feel welcomed and appreciated.

WHO YOU ARE

• * A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
• * A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.
• * Caring. You put yourself in others' shoes and strive for positive outcomes.
• * Motivated. You invest extra energy to reach your goals.
• * Solution-Oriented. You follow through on commitments, letting residents know that they matter.

WHAT YOU'LL DO

• * Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents.
• * Handle transactions like accepting and logging packages, managing vendors and deliveries, arranging resident reservations and other amenities
• * Collaborate with talented teammates to identify and solve any on-site issues that arise.

REQUIREMENTS

• * Demonstrated proficiency in working with computers including MS Office, calendar, management software
• * Excellent communication, interpersonal, and organizational skills
• * College degree or some coursework
• * Available to work a flexible schedule, including weekends and holidays

PREFERRED EXPERIENCE

• *One year customer service and/or administrative experience in a professional environment
• * Prior experience in front desk support (hotel concierge, office or medical receptionist, etc); experience with leasing, sales or hospitality a plus

* WE ARE A DRUG FREE WORK FORCE*

As a condition of employment, a satisfactory drug test and background check are required

We are seeking full time positions, part-time positions and on-call positions.

Compensation: $13 up to $15 per hour based on experience