Luxury Residential Concierge | Evening Shift | 3 PM-11 PM

Compass Concierge; Washington (District of Columbia); In loco; USD 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid orientation

Property-specific training

Advancement opportunities

Descrizione del lavoro

Compass Concierge is seeking a Residential Concierge for the 3:00 PM–11:00 PM shift across sites in DC, VA, and MD. You will greet residents and visitors, manage access and packages, and ensure a safe, welcoming environment for residents and staff.

The role requires strong customer-service and communication skills, dependable attendance, professional judgment, and calm handling of incidents. Prior concierge or hospitality experience is a plus.

Competenze

• Strong customer-service and communication skills.
• Dependable attendance and punctuality.
• Professional judgment and the ability to work independently.
• Calm and professional handling of difficult situations.
• Strong attention to detail and written communication.
• Comfort learning technology and property-management systems.
• Professional appearance and workplace conduct.

Mansioni

• Greet and assist residents, guests, vendors, and prospective residents.
• Manage visitor access, packages, deliveries, and resident requests.
• Follow property-specific access and security procedures.
• Communicate professionally with residents, property management, and Compass leadership.
• Maintain accurate shift notes, incident documentation, and building records.
• Monitor lobby activity and maintain an organized front-desk environment.
• Respond appropriately to unexpected situations and emergencies.
• Learn and follow the procedures and expectations of your assigned property.

Conoscenze

Customer service

Communication

Punctuality

Independent judgment

Calm under pressure

Attention to detail

Written communication

Tech aptitude

Professional appearance

Strumenti

Property-management systems

Descrizione del lavoro

## Luxury Residential Concierge | Evening Shift | 3 PM-11 PM**Please Review the Schedule Before Applying** This opening is specifically for **full-time and part-time evening schedules from 3:00 PM to 11:00 PM. Schedule:** Monday–Friday **or** Saturday–Sunday, 3:00 PM–11:00 PM **Employment Type:** Full-Time or Part-Time **Location:** Various sites across DC, VA, and MD **Pay:** $19–$20 per hour Compass does not currently have morning or daytime shifts available through this posting. Please apply only if you can consistently work one of the complete schedules above and reliably commute to your assigned property. **The Role** At Compass Concierge, we don’t just staff a desk. We create an experience. As a **Residential Concierge**, you help create a welcoming, organized, and secure environment for residents, guests, vendors, and property-management teams. The 3:00 PM–11:00 PM shift is an active part of the residential experience. Residents are returning home, guests are arriving, deliveries increase, and the community transitions into the evening. We are looking for warm, polished, dependable professionals who can manage that activity confidently while providing attentive and professional service. This is not a passive front-desk position. Successful Concierges remain engaged, observant, and ready to assist throughout the shift. **What You’ll Do*** Greet and assist residents, guests, vendors, and prospective residents* Manage visitor access, packages, deliveries, and resident requests* Follow property-specific access and security procedures* Communicate professionally with residents, property management, and Compass leadership* Maintain accurate shift notes, incident documentation, and building records* Monitor lobby activity and maintain an organized front-desk environment* Respond appropriately to unexpected situations and emergencies* Learn and follow the procedures and expectations of your assigned property**What We’re Looking For*** Strong customer-service and communication skills* Dependable attendance and punctuality* Professional judgment and the ability to work independently* Calm and professional handling of difficult situations* Strong attention to detail and written communication* Comfort learning technology and property-management systems* Professional appearance and workplace conduct* A reliable transportation or commuting planPrevious residential Concierge experience is a plus, but not required. We welcome candidates from **hospitality, hotels, property management, luxury retail, corporate reception, private clubs, senior living, and other high-touch customer-service environments. What You Can Expect from Compass*** Paid orientation and property-specific training* Clear site procedures and performance expectations* Support from Compass Operations and Human Resources* Recognition for strong performance and reliability* Opportunities for advancement into Lead Concierge, training, and management roles* Benefits for eligible full-time employees**The Right Fit** You may be a strong fit if you naturally notice when someone needs assistance, stay composed when things get busy, communicate professionally, and take ownership of your work without constant supervision. If that sounds like you, we’d love to hear from you. **Equal Employment Opportunity** Compass Concierge Services, LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.