On Call Receptionist

Pacific Retirement Services, Inc.; Medford, Northern (OR, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Dental & Vision Insurance options.

PTO

401(k) with Employer Match

Profit Sharing Plan

Employee Cafeteria with discounted MS

Onsite fitness center access

Scholarships funded by residents

PayActiv

Appreciation programs

Job summary

Rogue Valley Manor in Medford, Oregon, is seeking an On-Call Receptionist to provide friendly, professional service to residents, visitors, and team members. You’ll handle inquiries, coordinate calls, and support daily front-desk operations.

You’ll assist with administrative tasks, maintain records, and help with transportation scheduling, while keeping resident privacy and a welcoming reception area. The role offers flexible on-call hours within a not-for-profit Life Plan Community.

Qualifications

• Experience in receptionist, administrative, customer service, healthcare, or office roles preferred.
• Excellent communication and organizational skills.
• Professional demeanor with tact and discretion.

Responsibilities

• Welcome residents, visitors, vendors, and team members and direct inquiries to the right person.
• Answer and coordinate calls, emails, and other communications promptly.
• Assist with filing, scanning, mail distribution, and supply ordering.

Skills

Customer service

Multitasking

Organizational skills

Communication

Tools

Microsoft Office

Office equipment

Job description

Overview

Rogue Valley Manor is Southern Oregon’s premier not-for-profit Life Plan Community, offering exceptional services, beautiful surroundings, and a welcoming environment for residents, guests, and team members. We are seeking an On-Call Receptionist to provide outstanding customer service and administrative support while serving as a key point of contact for residents, visitors, and staff.

What You’ll Be Doing

• Welcome residents, visitors, vendors, and team members while providing exceptional customer service and directing inquiries to the appropriate person or department.
• Answer and coordinate incoming phone calls, emails, and other communications in a timely and professional manner.
• Assist with administrative tasks including filing, scanning, mail distribution, supply ordering, and maintaining accurate records.
• Support residents by providing information, coordinating appointments, and assisting with transportation scheduling as needed.
• Help maintain an organized reception area while protecting resident privacy and confidentiality.

About You

• Previous receptionist, administrative, customer service, healthcare, or office experience preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail.
• Professional demeanor with the ability to handle sensitive situations with tact and discretion.
• Proficiency with Microsoft Office programs and standard office equipment.

Working at Rogue Valley Manor, you will enjoy the following benefits:

• Dental & Vision Insurance options.
• Paid Time Off (PTO).
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Employee Cafeteria with discounted meals.
• Free access to the onsite fitness center and pool.
• Scholarships funded by residents to support education and professional growth.
• PayActiv: Flexible access to earned wages.
• Employee and Resident Appreciation programs.