On-Call Front Desk & Resident Services Concierge

Rogue Valley Manor; Medford (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Dental & Vision Insurance options.

Paid Time Off (PTO).

401(k) with 4% Employer Match.

Profit Sharing Plan.

Employee Cafeteria with discounted 
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Free access to onsite fitness center &

Scholarships funded by residents

PayActiv: Flexible access to earned工资

Employee and Resident Appreciation

Job summary

Rogue Valley Manor in Medford, OR is seeking an On-Call Receptionist to provide outstanding customer service and administrative support, serving as a primary point of contact for residents, visitors, and staff.

The role requires strong communication, multitasking ability, and attention to detail. Proficiency with Microsoft Office and standard office equipment is preferred. Benefits include PTO, 401(k) with employer match, and access to onsite fitness facilities.

Qualifications

• Previous receptionist, administrative, customer service, healthcare, or office experience preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail.
• Professional demeanor with tact and discretion for sensitive situations.
• Proficiency with Microsoft Office programs and standard office equipment.

Responsibilities

• Welcome residents, visitors, vendors, and team members while providing exceptional customer service and directing inquiries to the appropriate person or department.
• Answer and coordinate incoming phone calls, emails, and other communications in a timely and professional manner.
• Assist with administrative tasks including filing, scanning, mail distribution, supply ordering, and maintaining accurate records.
• Support residents by providing information, coordinating appointments, and assisting with transportation scheduling as needed.
• Help maintain an organized reception area while protecting resident privacy and confidentiality.

Skills

Communication

Customer service

Organization

Tools

Microsoft Office

Office equipment

Job description

Rogue Valley Manor in Medford, OR is seeking an On-Call Receptionist to provide outstanding customer service and administrative support, serving as a primary point of contact for residents, visitors, and staff.

The role requires strong communication, multitasking ability, and attention to detail. Proficiency with Microsoft Office and standard office equipment is preferred. Benefits include PTO, 401(k) with employer match, and access to onsite fitness facilities.