On-Call Parking Support Specialist

The Car Park, LLC; Louisville (KY); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

14 days PTO

Paid parental leave

Medical, Dental, Vision

401(k)

Résumé du poste

The Car Park, LLC is seeking a Monitor to deliver frontline customer service for parking customers from our Louisville locations. You will answer calls, assist guests with entry and exit, and coordinate with Field and Ambassador staff for events and issues.

Ideal candidates have strong communication skills, reliable attendance, and the ability to multitask while using Windows 10. This on-site role offers a supportive team and comprehensive benefits.

Qualifications

• Excellent customer service skills.
• Clear written and spoken communication.
• Able to type 30+ words per minute.
• Punctual and trustworthy; able to multitask.

Responsabilités

• Provide excellent customer service to parking customers by answering calls from local locations.
• Assist guests, valets, and monthly parkers with entry and exit into garages when help button is pressed.
• Monitor camera surveillance and parking systems across garages and lots.
• Test garage and elevator intercoms and manage space counts; answer general questions by phone.

Connaissances

Customer service

Excellent communication

Typing speed

Punctual & trustworthy

multitasking

Formation

High School diploma or greater

Outils

Windows 10

Description du poste

The Car Park, LLC is seeking a Monitor to deliver frontline customer service for parking customers from our Louisville locations. You will answer calls, assist guests with entry and exit, and coordinate with Field and Ambassador staff for events and issues.

Ideal candidates have strong communication skills, reliable attendance, and the ability to multitask while using Windows 10. This on-site role offers a supportive team and comprehensive benefits.