On-Call Overnight Guest Service Specialist

The Garden City Hotel, Inc.; New York (NY); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Group health insurance (Medical,Dental

Life insurance

Long-term disability

Aflac supplemental policies

Job summary

The Garden City Hotel in Garden City, NY is seeking an Overnight Guest Service Agent (on-call) to join our front desk team. You will check guests in and out courteously, process payments and provide information and assistance.

This part-time, on-call role requires overnight availability, weekend shifts, and strong customer service, communication and computer skills. Hotel experience is preferred, and the position offers the chance to contribute to a luxury hospitality experience at our renowned

Qualifications

• Excellent customer service, communication and computer skills are required.
• Hotel experience is preferred.
• Must be able to work the overnight shift.
• Part-time on-call position with weekend and holiday flexibility.

Responsibilities

• Check-in/check-out hotel guests courteously and efficiently.
• Process payments according to established hotel requirements.
• Provide information and assistance to all guests and visitors.
• Provide prompt, courteous and efficient handling of all guest requests for reservations, changes, cancellations and information.
• Handle incoming and outgoing calls efficiently.
• Transport guest luggage to/from guest rooms.
• Escort guests to rooms and inform guests of hotel services; drive/park/retrieve vehicles as needed.

Skills

Customer service

Communication

Computer skills

Overnight shift capability

Job description

The Garden City Hotel in Garden City, NY is seeking an Overnight Guest Service Agent (on-call) to join our front desk team. You will check guests in and out courteously, process payments and provide information and assistance.

This part-time, on-call role requires overnight availability, weekend shifts, and strong customer service, communication and computer skills. Hotel experience is preferred, and the position offers the chance to contribute to a luxury hospitality experience at our renowned