On-Call Guest Services Agent – Front Desk

Compass Group USA; Armonk (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Free meals

Uniforms and laundering service

Job summary

Compass Group USA at the IBM Learning Center in Armonk, NY is hiring an on-call Guest Services Agent. You will check guests in and out, handle payments, and promote hotel services and amenities.

We offer an on-call schedule that varies by business needs. Prior guest service experience is preferred, and online applications are accepted. The position pays $20.00 per hour with benefits available at select locations.

Qualifications

• Previous guest service experience preferred.

Responsibilities

• Checks guests in and out using a computer system; confirms pertinent information.
• Assists guests with check out payments or charges and records vouchers or other payment forms.
• Provides guests with information about the facility, services, and amenities.
• Receives special requests and forwards them to the appropriate team members.
• Answers telephone and email inquiries promptly and manages messages for guests.

Skills

Guest service

Communication

Job description

Compass Group USA at the IBM Learning Center in Armonk, NY is hiring an on-call Guest Services Agent. You will check guests in and out, handle payments, and promote hotel services and amenities.

We offer an on-call schedule that varies by business needs. Prior guest service experience is preferred, and online applications are accepted. The position pays $20.00 per hour with benefits available at select locations.