On-Call Library Assistant: Tech & Patron Support

ncwlibraries; Republic (WA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

WA paid sick leave accruals

Job summary

NCW Libraries is seeking a Substitute Library Assistant to provide essential customer service at a branch during evenings and weekends. The role is on-call with a limit of up to 69 hours/month, paying $17.99 per hour.

Work includes checking materials in/out, issuing library cards, and helping patrons with technology. Responsibilities include assisting with daily operations, maintaining library policies, and promoting a welcoming environment.

Qualifications

• High School Diploma or GED required.
• Customer service experience preferred.
• Ability to communicate effectively with patrons and staff.

Responsibilities

• Provide prompt, courteous service to customers.
• Assist patrons, issue library cards, and process check-ins/outs.
• Operate and troubleshoot basic library technology and databases.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or GED

Tools

Library software

Job description

NCW Libraries is seeking a Substitute Library Assistant to provide essential customer service at a branch during evenings and weekends. The role is on-call with a limit of up to 69 hours/month, paying $17.99 per hour.

Work includes checking materials in/out, issuing library cards, and helping patrons with technology. Responsibilities include assisting with daily operations, maintaining library policies, and promoting a welcoming environment.