On-Call Library Assistant: Tech-Savvy Customer Service

NCW Libraries; Republic (WA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

WA State paid sick leave accruals only

Job summary

NCW Libraries is seeking a Library Assistant for a substitute, on-call role at a branch library in Washington. You will support daily library operations, assist patrons, issue library cards, and handle circulation tasks under supervision.

The position requires a High School Diploma or GED and customer service experience. Evening and weekend availability is preferred, with bilingual English/Spanish skills considered an asset; benefits include WA State paid sick leave accruals.

Qualifications

• High School Diploma or GED is required.
• Customer Service experience is required.

Responsibilities

• Provides prompt, courteous support to internal and external customers.
• Pulls, sorts and processes circulation materials and supplies; data entry for transactions.
• Processes returned materials and handles payments; answers reference questions.
• Assists patrons with technology and digital resources.
• Organizes, shelves, and inventories materials; assists in opening/closing procedures.
• Resolves patron issues calmly and professionally; promotes teamwork and inclusion.

Skills

Customer Service

Communication

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

NCW Libraries is seeking a Library Assistant for a substitute, on-call role at a branch library in Washington. You will support daily library operations, assist patrons, issue library cards, and handle circulation tasks under supervision.

The position requires a High School Diploma or GED and customer service experience. Evening and weekend availability is preferred, with bilingual English/Spanish skills considered an asset; benefits include WA State paid sick leave accruals.