On-Call IT Technician (Part-Time Desktop & Network)

Royal Communications Consultants Inc; Jacksonville (FL); On-site; USD 27,552 - 41,328; Part time

Job summary

Royal Communications Consultants Inc is seeking On-Call Technicians in Jacksonville, Florida for part-time support with desktop/network issues. The ideal candidates should possess Level 1 or 2 Desktop Support skills, technical certifications or relevant experience. Responsibilities include managing help desk tickets, assisting with cabling and data centers, and ensuring customer satisfaction. Strong knowledge of data center applications and necessary tools is preferred. This role may require working during normal business hours as well as on nights and weekends.

Qualifications

• Level 1 or 2 Desktop Support techs with relevant technical certifications or previous experience.
• Strong knowledge of data center applications and experience in a live wire environment.

Responsibilities

• Assist with desktop support and network trouble tickets.
• Work with cabling, data centers, and layer 1 networking.
• Install and decommission routers, switches, patch panels, and cables.

Skills

Customer Service

VPN

Desktop Installs

Networking Knowledge

Education

Technical Certifications

Tools

Power Tools

Fluke Device

Cable Cutters

Laptop

Ladder

Job description

Royal Communications Consultants Inc is seeking On-Call Technicians in Jacksonville, Florida for part-time support with desktop/network issues. The ideal candidates should possess Level 1 or 2 Desktop Support skills, technical certifications or relevant experience. Responsibilities include managing help desk tickets, assisting with cabling and data centers, and ensuring customer satisfaction. Strong knowledge of data center applications and necessary tools is preferred. This role may require working during normal business hours as well as on nights and weekends.