On-Call IT Technicians - Jacksonville

Royal Communications Consultants Inc; Jacksonville (FL); On-site; USD 27,552 - 41,328; Part time

Job summary

Royal Communications Consultants Inc is seeking On-Call Technicians in Jacksonville, Florida for part-time support with desktop/network issues. The ideal candidates should possess Level 1 or 2 Desktop Support skills, technical certifications or relevant experience. Responsibilities include managing help desk tickets, assisting with cabling and data centers, and ensuring customer satisfaction. Strong knowledge of data center applications and necessary tools is preferred. This role may require working during normal business hours as well as on nights and weekends.

Qualifications

• Level 1 or 2 Desktop Support techs with relevant technical certifications or previous experience.
• Strong knowledge of data center applications and experience in a live wire environment.

Responsibilities

• Assist with desktop support and network trouble tickets.
• Work with cabling, data centers, and layer 1 networking.
• Install and decommission routers, switches, patch panels, and cables.

Skills

Customer Service

VPN

Desktop Installs

Networking Knowledge

Education

Technical Certifications

Tools

Power Tools

Fluke Device

Cable Cutters

Laptop

Ladder

Job description

On-Call Technicians

Part-Time

Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Jacksonville area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.

We are seeking candidates who are Level 1 or 2 Level Desktop Support techs with relevant educational credentials / technical certifications OR previous experience.

These trouble tickets can include the following:

• Vendor Escorts
• Desktop Installs, Upgrades
• VPN, Break Fix, Help Desk/Tech Bar
• Strong Customer Service

Decom Work

For those interested in basic networking we also work with cabling, data centers, and layer 1 networking or de-commissioning networks, i.e.: rack dismantling, patch panels, switches, routers, etc.

Data Center

Strong knowledge of data center applications. Must have experience in installing/decommissioning Routers, Switches, Patch Panels, and Cables and have worked in a 'live wire' environment. Prefer candidates with tools, i.e., gloves, cutters, console cable, Fluke, flashlight, ladder, and a laptop.

TOOLS that could be helpful:

• A ladder to support 8 ft. - 12 ft. high ceilings.
• A laptop with USB console.
• Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack.