LAN/WAN Desktop Support Tech – On-Site Network Expert

Ascension Fed; Jacksonville (FL); On-site; USD 48,000 - 60,000; Full time

Job summary

A technology support service provider is seeking a Desktop Support LAN/WAN Technician in Jacksonville, Florida. The role involves providing on-site support for LAN/WAN networks, troubleshooting connectivity issues, and configuring network equipment. Candidates should have a high school diploma and at least 3 years of experience in a related role, along with strong troubleshooting skills. This position requires effective communication and the ability to work both independently and collaboratively.

Qualifications

• 3+ years of experience as a PC LAN/WAN Technician.
• Strong knowledge of Helpdesk ticketing processes.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Provide on-site support for LAN/WAN networks.
• Troubleshoot and resolve issues related to network connectivity, hardware and software.
• Install and configure network equipment and software.

Skills

Troubleshooting

Network connectivity

Interpersonal skills

Education

High school diploma or equivalent

Tools

Helpdesk ticketing systems

Network equipment installation

Job description

A technology support service provider is seeking a Desktop Support LAN/WAN Technician in Jacksonville, Florida. The role involves providing on-site support for LAN/WAN networks, troubleshooting connectivity issues, and configuring network equipment. Candidates should have a high school diploma and at least 3 years of experience in a related role, along with strong troubleshooting skills. This position requires effective communication and the ability to work both independently and collaboratively.