On Call Field Techs - San Antonio TX

Royal Communications Consultants Inc; San Antonio (TX); On-site; USD 27,552 - 41,328; Part time

Job summary

Royal Communications Consultants Inc is seeking an On-Call Part Time IT Technician based in San Antonio, Texas. This role is ideal for Level 1 or 2 techs for desktop support and network troubleshooting. The work is part-time and on-site, assisting with desktop installs, VPN issues, and providing customer service. Candidates should have relevant technical certifications or education, and possessing tools such as screwdrivers and wrenches is a plus.

Qualifications

• Level 1 or 2 Desktop Support techs welcome.
• Experience in desktop installs and upgrades.
• Ability to assist with VPN and help desk tickets.

Responsibilities

• Assist with desktop support/network trouble tickets.
• Conduct vendor escorts and desktop installs.
• Provide strong customer service.

Skills

Desktop support

Network troubleshooting

Customer service

Education

Relevant technical education or certifications

Tools

Multi 10 in 1 Screwdriver

Micro Screwdriver Set

Allen Wrenches

Cutters/Scissors

Flashlight

Job description

On-Call Part Time IT Technician

Part Time - On Site - On Call

Royal Communications Consultants, based in New York, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the San Antonio area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.

These trouble tickets include the following:

• Vendor Escorts
• Desktop Installs, Upgrades
• VPN, Break Fix, Help Desk/Tech Bar
• Strong Customer Service

As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week.

We are open to candidates who are Level 1 or 2 Level Desktop Support techs with relevant technical education, certifications, or previous experience.

For those interested in basic networking, we also work with cabling, data centers, and layer 1 networking or decommissioning networks, ie: rack dismantling, patch panels, switches, routers, etc.

If you have tools that's a big plus: Multi 10 in 1 Screwdriver, Micro Screwdriver Set, Allen Wrenches (Standard/Metric), Cutters/Scissors, Flashlight.