On‑Call Implementation Engineer – Healthcare Tech

Inovalon, Inc.; Canonsburg (Washington County); On-site; USD 65,000 - 90,000; Full time

Job summary

Inovalon, Inc. is seeking an Implementation Engineer to support onboarding and integration of new clients onto our healthcare platform. This role combines technical work with client-facing communication and requires curiosity and problem-solving in a fast-paced environment.

You will gather requirements, configure systems, and assist during conversion events while adhering to HIPAA and company policies. Some evenings/weekends on-call may be required.

Qualifications

• Minimum 2 years of experience on technical projects in a consulting, analyst, developer, or solution engineering capacity.
• Hands-on experience with web services, APIs, and system integrations.
• Proficiency in SQL; familiarity with data normalization principles and data conversion processes.
• Comfort working with development environments, system configuration, and log or source code analysis.
• Strong problem-solving and communication skills for non-technical stakeholders.

Responsibilities

• Work with customers and end users to gather requirements, clarify data readiness, and communicate file format specifications throughout the implementation and conversion process.
• Perform system and data analysis, including troubleshooting errors during conversion events, understanding downstream impact, and documenting root‑cause findings.
• Build and configure systems based on design specifications, validate configurations meet requirements, and maintain project deliverables within the assigned scope of work.
• Participate in an on‑call rotation to support planned conversion events during evenings and weekends.
• Collaborate across the full client lifecycle, including implementation, go‑live, and optimization.
• Adhere to confidentiality, HIPAA, regulatory, and other policies; maintain compliance with employer policies.

Skills

SQL

Data analysis

Customer-facing communication

Project management

Troubleshooting

Education

Bachelor's degree in Computer Science / IT

Equivalent healthcare technology experience

Tools

APIs

Web services

Log analysis

Job description

Inovalon, Inc. is seeking an Implementation Engineer to support onboarding and integration of new clients onto our healthcare platform. This role combines technical work with client-facing communication and requires curiosity and problem-solving in a fast-paced environment.

You will gather requirements, configure systems, and assist during conversion events while adhering to HIPAA and company policies. Some evenings/weekends on-call may be required.