On-Call HVAC Customer Service Specialist

Christianson A/C & Plumbing; Round Rock (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Company paid employee medical

Life insurance

Job summary

Christianson Air Conditioning & Plumbing is hiring a Full-Time Customer Service Representative to support our HVAC Service Department in Round Rock, TX. The CSR will schedule customers, resolve complaints, and dispatch technicians while maintaining high service standards.

Ideal candidates are organized, detail-oriented, and exhibit excellent communication with customers and staff. On-call rotations, overtime, weekends, and holidays offer significant additional pay.

Qualifications

• Must be highly organized with strong attention to detail.
• Proficient in Word, Excel, and Outlook.
• Excellent communication skills with coworkers and customers.

Responsibilities

• Schedule customers and respond to inquiries.
• Resolve customer complaints and dispatch service technicians.
• Perform other duties for the CSR team as assigned.

Skills

Highly organized

Microsoft Office (Word, Excel, Outlook

Tools

Microsoft Office

Job description

Christianson Air Conditioning & Plumbing is hiring a Full-Time Customer Service Representative to support our HVAC Service Department in Round Rock, TX. The CSR will schedule customers, resolve complaints, and dispatch technicians while maintaining high service standards.

Ideal candidates are organized, detail-oriented, and exhibit excellent communication with customers and staff. On-call rotations, overtime, weekends, and holidays offer significant additional pay.