HVAC Service Manager - Lead a Skilled Team (Vehicle)

Christianson A/C & Plumbing; Round Rock (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Short Term Disability

Long Term Disability

Company provided vehicle or vehicle'

Job summary

Christianson Air Conditioning & Plumbing seeks a Service Manager to oversee daily operations of the Residential HVAC Service Department in Round Rock, TX. The role offers a competitive salary plus a performance-based annual bonus.

The ideal candidate will have HVAC management experience, strong leadership, and a commitment to customer satisfaction. A valid driver's license and the ability to travel to job sites are required; bilingual skills are a plus.

Qualifications

• Proven management or relatable experience in HVAC is preferred.
• Energetic and flexible with attention to detail.
• Excellent customer service skills (internal and external).
• Strong leadership and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of tools, equipment, and materials common to HVAC trades.
• Must understand verbal and written instructions and communicate clearly.
• Drug screen and clean record required.
• HVAC certifications are a plus.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Manage HVAC day-to-day operations and lead the division’s personnel and processes.
• Respond to customer service complaints by phone, email, or in person and resolve issues.
• Coach, mentor, and lead service technicians and schedulers; support staff development.
• Coordinate with HR to ensure staffing aligns with workload and customer expectations.
• Evaluate staff and training needs; plan improvements or replacements as needed.
• Ensure payroll processes are accurate and timely.
• Establish and maintain productive relationships with peers and stakeholders.
• Perform additional duties as assigned.

Skills

Leadership

Customer service

Communication

Problem-solving

Teamwork

Detail-oriented

Driver's license

Tools

HVAC tools

Job description

Christianson Air Conditioning & Plumbing seeks a Service Manager to oversee daily operations of the Residential HVAC Service Department in Round Rock, TX. The role offers a competitive salary plus a performance-based annual bonus.

The ideal candidate will have HVAC management experience, strong leadership, and a commitment to customer satisfaction. A valid driver's license and the ability to travel to job sites are required; bilingual skills are a plus.