On-Call Front Desk & Communications Specialist

Erickson Living; Silver Spring (MD); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Medical/dental/vision

Annual wellness reimbursement

PTO plans

401k with 3% match

Onsite medical centers

Food/drink discounts

Education assistance

Certification reimbursement

Access to courses

Job summary

Riderwood Village by Erickson Senior Living is seeking an on-call/flex Communications Specialist (Front Desk Associate) to be the first point of contact for residents, family members, and candidates. You will greet visitors, answer questions, dispatch on-call staff, and maintain census records in a warm, welcoming environment.

Compensation is $18.25–$19.00 per hour, including shift differential and float rates.

Qualifications

• Receptionist experience required.
• Excellent verbal skills required.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet residents, family members and staff and direct them as needed.
• Receive emergency calls from residents and staff and dispatch appropriate personnel.
• Monitor emergency pull cords for Independent Living residents.
• Maintain accurate census and resident status records.
• Manage resident package logs and notify for pickups; handle mail distribution.
• Support front desk operations and maintain a welcoming environment.

Skills

Receptionist experience

Excellent verbal skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Riderwood Village by Erickson Senior Living is seeking an on-call/flex Communications Specialist (Front Desk Associate) to be the first point of contact for residents, family members, and candidates. You will greet visitors, answer questions, dispatch on-call staff, and maintain census records in a warm, welcoming environment.

Compensation is $18.25–$19.00 per hour, including shift differential and float rates.