On-Call Front Desk & Client Services Specialist

Main Salvation Army; Beaverton (OR); Sur place; USD 29 000 - 32 000; Temps partiel

Résumé du poste

The Salvation Army Veterans Family Center in Beaverton, OR is seeking an On-Call Front Desk to greet guests, manage inquiries, and maintain front desk operations with a calm, professional presence. This temporary on-call role requires reliability in a fast-paced setting and strict adherence to safety and confidentiality policies.

Responsibilities include scheduling support, intake assistance, safety monitoring, and cooperation with staff to assist veterans and clients.

Qualifications

• High School diploma or equivalent.
• Education and/or work experience commensurate with the duties and responsibilities required.
• Experience with diverse populations including Veterans, shelter clients and people experiencing homelessness.
• Crisis intervention and non-violent mediation skills a plus.

Responsabilités

• Greet and record all guests entering the facility with professionalism and courtesy.
• Monitor safety and security of the facility and clients.
• Assist intake of new clients and scheduling as needed.
• Maintain front desk paperwork and daily registers.
• Refer clients to appropriate staff and relay inquiries.
• Maintain front desk area neat, clean, and professional.
• Attend team meetings and report concerns to supervisor.
• Conduct Breathalyzer BA testing and observe Urinalysis testing as assigned.
• Respond to crises with calm, clear communication.
• Perform other duties as assigned.

Connaissances

Team collaboration

Attendance

Office equipment

Effective communication

Detail orientation

Follow directions

Time management

Multitasking

Crisis communication

Situational awareness

Safety monitoring

Policy familiarity

Record keeping

Key control

Front desk administration

Attendance & punctuality

Scheduling

Incident reporting

Breathalyzer operation

Urinalysis testing

Formation

High School diploma or equivalent

Experience commensurate with duties

Experience with diverse populations

Crisis intervention skills (preferred)

Description du poste

The Salvation Army Veterans Family Center in Beaverton, OR is seeking an On-Call Front Desk to greet guests, manage inquiries, and maintain front desk operations with a calm, professional presence. This temporary on-call role requires reliability in a fast-paced setting and strict adherence to safety and confidentiality policies.

Responsibilities include scheduling support, intake assistance, safety monitoring, and cooperation with staff to assist veterans and clients.