On-Call Concierge: Front Desk & Guest Care

American Cancer Society, Inc.; Kansas City (MO); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Benefits package

Job summary

American Cancer Society is seeking an On-Call Concierge to manage front desk operations at Hope Lodge in Kansas City. The role involves greeting guests, answering inquiries, coordinating transportation, and maintaining a welcoming environment.

Position is on-call with shifts including daytime, evenings, overnights, and weekends. Expect pay at $19.50/hour plus applicable shift differentials; less than 20 hours per week with flexible scheduling and benefits. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent.
• Hospitality management or customer service training is a plus.
• Previous hospitality or guest services experience preferred.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Communication

Multitasking

MS Office

Phone system

Customer service

Education

High School Diploma

Hospitality training

Job description

American Cancer Society is seeking an On-Call Concierge to manage front desk operations at Hope Lodge in Kansas City. The role involves greeting guests, answering inquiries, coordinating transportation, and maintaining a welcoming environment.

Position is on-call with shifts including daytime, evenings, overnights, and weekends. Expect pay at $19.50/hour plus applicable shift differentials; less than 20 hours per week with flexible scheduling and benefits. Equal opportunity employer.