Hope Lodge On-Call Concierge — Front Desk

American Chemical Society; San Antonio (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Professional development

Job summary

The American Cancer Society invites applicants for an On-Call Concierge position at the Hope Lodge in San Antonio, TX. This part-time role involves greeting guests, managing check-in/out, providing information about lodge amenities, and coordinating transportation.

You will work varied shifts, including evenings and weekends, with differential pay for certain hours. The role emphasizes friendly customer service, safety, and a team-oriented environment dedicated to supporting cancer patients and

Qualifications

• High School Diploma or equivalent.
• Hospitality/customer service experience is a plus.
• Minimum 1 year of customer service experience.
• Experience in front desk or guest services is preferred.

Responsibilities

• Greet guests and manage check-in and check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Customer Service

Communication Skills

Multitasking

Microsoft Office

Phone Systems

Education

High School Diploma

Tools

Microsoft Office

Job description

The American Cancer Society invites applicants for an On-Call Concierge position at the Hope Lodge in San Antonio, TX. This part-time role involves greeting guests, managing check-in/out, providing information about lodge amenities, and coordinating transportation.

You will work varied shifts, including evenings and weekends, with differential pay for certain hours. The role emphasizes friendly customer service, safety, and a team-oriented environment dedicated to supporting cancer patients and