Front Desk Concierge - On-Call & Flexible Shifts

American Cancer Society; Memphis (TN); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking an On-Call Concierge to welcome guests, manage front desk operations, and coordinate transportation and security at Hope Lodge. This role requires flexibility to cover day, evening, overnight, and weekend shifts, with a pay rate of $19.50 per hour plus shift differentials.

You will greet guests, handle check-in/check-out, provide information about lodge amenities and community resources, and maintain accurate guest records while ensuring a safe, welcoming

Qualifications

• High School Diploma or equivalent.
• Hospitality or customer service education is a plus.
• Minimum 1 year of customer service experience.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and resources.
• Coordinate transportation and program services.
• Respond to guest requests and emergencies.
• Maintain front desk organization and guest records.
• Monitor lobby safety and security protocols.

Skills

Customer service

Communication

Office software

Multitasking

Guest services

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Multi-line phone systems

Job description

The American Cancer Society is seeking an On-Call Concierge to welcome guests, manage front desk operations, and coordinate transportation and security at Hope Lodge. This role requires flexibility to cover day, evening, overnight, and weekend shifts, with a pay rate of $19.50 per hour plus shift differentials.

You will greet guests, handle check-in/check-out, provide information about lodge amenities and community resources, and maintain accurate guest records while ensuring a safe, welcoming