On Call Concierge

Liveatlauralparke; Palo Alto (CA); On-site; USD 28,000 - 30,000; Part time

Job summary

Moldaw Residences is recruiting a hospitality focused Concierge to warmly greet residents, guests, prospective employees, suppliers, vendors, and outside service providers on a daily basis. They are the first face someone sees when visiting our community!

The role includes handling calls, solving issues, managing deliveries, creating maintenance work orders, and assisting the Business Office Manager on various projects. Excellent phone skills and a GED are required.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors and suppliers to meet objectives and satisfaction.
• Accept and log delivery packages; notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Telephone skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

When you work atMoldaw Residences, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Moldaw Residences is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement-

Pay Range: $20-$22 plus Annual Bonus

Schedule: On Call, Weekdays and Weekends as needed

EEO Employer