Concierge

Clarendale Clayton; Clayton (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge who welcomes residents, guests, and vendors in a warm, professional manner each day. This role supports package delivery, schedule coordination, and office tasks, acting as the first face of our community.

The position requires strong phone skills, comfort with Microsoft Word and Excel, calendar management, and attention to detail. A high school diploma or GED is required, with prior senior living or logistics experience a plus.

Qualifications

• Must have a high school diploma or GED.
• Excellent telephone communication skills.
• Proficient with Microsoft Word, calendar bookings, and email.
• Comfortable navigating Excel.
• Experience in logistics or senior living is a plus.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, balancing objectives so organizational goals and residents are satisfied.
• Accept delivery packages, log receipts, and notify resident.
• Deliver packages to residents.
• Prepare maintenance work orders as requested by residents and staff.
• Heavy computer use with Microsoft applications.
• Assist the Business Office Manager with projects.
• Other duties as needed.

Skills

Phone etiquette

Customer service

Microsoft Word

Excel

Email

Calendar management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Email

Calendar

Job description

Job Description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Job Description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule:

Full-time opportunity, Monday - Friday with some weekend hours

Salary:

Starting at $16/hour

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed

Hours:

Mon - Fri 8am -4:30pm - May cover some occasional weekends as needed

Here are a few of the qualifications we need you to have:

• Multi line phone experience
• Must demonstrate excellent telephone communication skills
• Must be comfortable with Microsoft Word, heavy Calendar bookings, and email
• Must be able to navigate with Excel.
• Previous logistics is a huge plus
• Previous work in a senior living community a plus
• High school diploma or general education degree (GED) required

EEO Employer