Concierge

Brandon Wilde; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge to warmly greet residents, guests, prospective employees, suppliers, and service providers. You will be the first face visitors see and set the tone for a welcoming community.

This full-time role offers Monday–Friday hours (8am–4:30pm) with some weekend coverage and a starting wage of $16/hour. You will manage phone calls, deliveries, calendar bookings, and basic Microsoft Office tasks in a busy senior living setting.

Qualifications

• High school diploma or GED required.
• Experience with multi-line phones and telephone communication is essential.
• Proficiency in Microsoft Word, calendar bookings, and email is required.
• Experience with Excel and basic logistics is a plus.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors and suppliers in line with organizational goals.
• Accept and log delivery packages and notify residents of delivery.
• Deliver packages as needed.
• Prepare maintenance work orders as requested by residents and staff.
• Heavy computer use with Microsoft Office.
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed.

Skills

Multi-line phone experience

Excellent telephone communication

Microsoft Word

Excel

Email/calendar management

Logistics experience

Senior living experience

Education

High School Diploma or GED

Tools

Microsoft Excel

Calendar management tools (Outlook)

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Full-time opportunity, Monday - Friday with some weekend hours

Salary: Starting at $16/hour

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed

Hours: Mon - Fri 8am -4:30pm - May cover some occasional weekends as needed

Here are a few of the qualifications we need you to have:

• Multi line phone experience
• Must demonstrate excellent telephone communication skills
• Must be comfortable with Microsoft Word, heavy Calendar bookings, and email
• Must be able to navigate with Excel.
• Previous logistics is a huge plus
• Previous work in a senior living community a plus
• High school diploma or general education degree (GED) required

EEO Employer