On-Call Community Leasing & Resident Support

Greystar; College Park (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking a detail-oriented leasing support associate to assist with administrative tasks in the leasing office. You will handle resident communications, coordinate tours, and help prepare lease paperwork to support occupancy goals.

The role includes facilitating move-ins/outs and acting as a friendly on-site contact for residents and prospects, ensuring smooth operations and high-quality service at the community.

Qualifications

• Experience handling administrative tasks in a leasing or office setting.
• Strong customer-service orientation with ability to respond to inquiries.
• Ability to assist with tours, inquiries, and leasing processes.
• Experience coordinating move-ins/outs and on-call scheduling is a plus.

Responsibilities

• Perform leasing office administrative tasks including filing, notices, and rent-related materials.
• Assist with virtual and in-person tours, respond to online inquiries, greet prospects.
• Generate lease paperwork and organize resident lease files; support move-in/out processes.
• Be an on-call liaison, respond to after-hours emergencies and resident concerns.

Skills

Administrative tasks

Leasing support

Customer service

Sales support

Job description

Greystar is seeking a detail-oriented leasing support associate to assist with administrative tasks in the leasing office. You will handle resident communications, coordinate tours, and help prepare lease paperwork to support occupancy goals.

The role includes facilitating move-ins/outs and acting as a friendly on-site contact for residents and prospects, ensuring smooth operations and high-quality service at the community.