On-Call Catering Ambassador

Entertainment Places; Tampa (FL); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Free park admission

Ticket discounts

Employee discounts

Scholarship opportunities

Exclusive events

Job summary

SeaWorld Parks & Entertainment in Tampa, FL, is seeking team-oriented individuals for on-call catering positions. You will set up and service buffet stations, manage beverage service, and share park information with guests to ensure an exceptional experience.

This role requires a high school diploma or equivalent, 21+ years of age, and prior catering or restaurant exposure. The job emphasizes physical effort, flexible scheduling including evenings, weekends and holidays, and a commitment to

Qualifications

• High school diploma or equivalent.
• 21 years or older.
• 3+ months of experience in a full-service restaurant or comparable catering events.
• Tray service or banquet serving experience preferred.

Responsibilities

• Set up tables, buffet line, linens, silverware, glassware and napkins.
• Provide tables and buffet service including drink orders, serving items and clearing tables.
• Pour beverages and monitor drinking age following company and state guidelines.
• Become well-versed on menu items and ingredients.
• Provide menu and park information to guests.
• Restock buffet line, food stations and dessert table.
• Monitor guest satisfaction.
• Bus tables and roll silverware.
• Maintain facility cleanliness.
• Communicate professionally with Ambassadors, Vendors and Guests.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

You will do more than just serve food and beverages – you will highlight all the amazing catering opportunities the parks have to offer. Your upbeat attitude and positive energy make all the difference in delivering an exceptional guest experience. We’re looking to you to enthusiastically represent the park through your consistent commitment to excellence in every aspect of your work.

You will:

• Set up tables, buffet line if appropriate, linens, silverware, glassware, and napkins
• Provide tables and buffet line service including drink orders, serving menu items, and clearing tables
• Pour a variety of beverages and ensure appropriate drinking age and monitor guest consumption of alcohol following all company and state guidelines
• Become well-versed on menu items and ingredients
• Provide menu and general park information to guests
• Restock buffet line, food stations and dessert table
• Monitor and ensure guest satisfaction
• Bus tables and roll silverware
• Maintain facility cleanliness
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned

What it takes to succeed:

• High school diploma or equivalent
• At least 21 years old
• Three or more months of experience in a full-service restaurant or comparable catering events
• Tray service experience or previous banquet serving experience preferred

What else is important:

Must be able to lift, push, pull and/or carry up to 50 lbs.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Must be able to work indoors and outdoors, in varying weather, to include extreme heat.
Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
Perform cleaning duties; including use of cleaning chemicals
Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
This position is for on-call catering with a minimum number of required shifts worked per month

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.