On-Call Care Scheduling Coordinator

Infinity Hospice Care LLC; Fort Lauderdale (FL); On-site; USD 22,000 - 36,000; Full time

Job summary

Infinity Hospice Care LLC is seeking an On Call Coordinator to organize patient visits, monitor schedules, and communicate scheduling changes between office and field staff. The role focuses on accurate record-keeping, after-hours coverage, and timely referrals and coordination with the care team.

The ideal candidate has at least 1 year of general office experience, is fluent in English, communicates clearly in writing and speech, and can handle stressful situations professionally.

Qualifications

• At least 1 year of experience in a general office environment.
• Preference for 1 year of home health care experience.
• Must read, write, and comprehend English.
• Ability to communicate verbally and in writing effectively.

Responsibilities

• Assist in coordinating services provided to Agency patients.
• Control and monitor schedule changes for field staff.
• Ensure adequate after-hours coverage of patients and staffing.
• Bring scheduling problems to the supervisor's attention.
• Receive referrals, verify insurance eligibility, patient address, phone number, doctor and staff the case.
• Assist in relaying messages to field staff, office staff and account executives.
• Perform functions as needed under the direction of the Business Office Manager.
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

Skills

Communication skills

Decision making

English proficiency

Education

High school diploma or equivalent

Job description

Infinity Hospice Care LLC is seeking an On Call Coordinator to organize patient visits, monitor schedules, and communicate scheduling changes between office and field staff. The role focuses on accurate record-keeping, after-hours coverage, and timely referrals and coordination with the care team.

The ideal candidate has at least 1 year of general office experience, is fluent in English, communicates clearly in writing and speech, and can handle stressful situations professionally.