On-Call Care Coordination Specialist

LifeCare Home Health and Hospice Family; Fort Lauderdale (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

LifeCare Home Health and Hospice Family seeks an On Call Coordinator to manage and coordinate patient visits, schedule changes, and communication between office and field staff. The role ensures after-hours coverage and accurate scheduling records in a fast-paced home health environment.

The candidate should have at least 1 year in a general office setting, with preferred experience in home health care. Strong communication in English is essential to coordinate with clients and healthcare

Qualifications

• 1 year of experience in a general office environment.
• Preferred, 1 year of home health care experience.
• Must read, write, and comprehend English.

Responsibilities

• Coordinate services provided to Agency patients.
• Control and monitor schedule changes for field staff.
• Ensure adequate after-hours coverage of patients and staffing.
• Bring scheduling problems to the supervisor's attention immediately.
• Receive referrals, verify insurance eligibility, patient address, phone number, doctor and staff the case.
• Relay messages to field staff, office staff and account executives.
• Perform functions under the direction of the Business Office Manager.
• Provide effective communication to clients, families, team members and health care professionals.
• Demonstrate commitment and ongoing competency through in-service programs.

Skills

Verbal communication

Written communication

Decision making

English literacy

Education

High school diploma or equivalent

Job description

LifeCare Home Health and Hospice Family seeks an On Call Coordinator to manage and coordinate patient visits, schedule changes, and communication between office and field staff. The role ensures after-hours coverage and accurate scheduling records in a fast-paced home health environment.

The candidate should have at least 1 year in a general office setting, with preferred experience in home health care. Strong communication in English is essential to coordinate with clients and healthcare