Private Duty On Call Coordinator

Infinity Hospice Care LLC; Fort Lauderdale (FL); In loco; USD 22.000 - 36.000; Tempo pieno

Descrizione del lavoro

Infinity Hospice Care LLC is seeking an On Call Coordinator to organize patient visits, monitor schedules, and communicate scheduling changes between office and field staff. The role focuses on accurate record-keeping, after-hours coverage, and timely referrals and coordination with the care team.

The ideal candidate has at least 1 year of general office experience, is fluent in English, communicates clearly in writing and speech, and can handle stressful situations professionally.

Competenze

• At least 1 year of experience in a general office environment.
• Preference for 1 year of home health care experience.
• Must read, write, and comprehend English.
• Ability to communicate verbally and in writing effectively.

Mansioni

• Assist in coordinating services provided to Agency patients.
• Control and monitor schedule changes for field staff.
• Ensure adequate after-hours coverage of patients and staffing.
• Bring scheduling problems to the supervisor's attention.
• Receive referrals, verify insurance eligibility, patient address, phone number, doctor and staff the case.
• Assist in relaying messages to field staff, office staff and account executives.
• Perform functions as needed under the direction of the Business Office Manager.
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

Conoscenze

Communication skills

Decision making

English proficiency

Formazione

High school diploma or equivalent

Descrizione del lavoro

On Call Coordinator

General Summary:

The On Call Coordinator is responsible for the coordination of patient visits, maintenance, and upkeep of scheduling records as well as accurate and timely communication of scheduling changes between office and field staff.

Patient Population:

N/A

Essential Functions:

1. Assist in coordinating services provided to Agency patients.
2. Control and monitor schedule changes for field staff.
3. Ensure adequate after-hours coverage of patients and staffing.
4. Bring any scheduling problems to the supervisor's attention immediately.
5. Receive referrals, verify insurance eligibility, patient address, phone number, doctor and then staff the case.
6. Assist in relaying messages to field staff, office staff and account executives.
7. Perform functions as needed under the direction of the Business Office Manager.
8. Provide effective communication to clients, their families, team members, and other health care professionals.
9. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

Supervises:

N/A

Requirements

Experience:

• (1) year of experience in general office environment.
• Preferred, 1 year of home health care experience.

Skills:

• Ability to communicate verbally and in writing effectively.
• Demonstrates proven decision-making skills.
• Must read, write, and comprehend English.

Education:

• High school diploma or equivalent.

Licensure/Certification:

N/A

Physical Requirements:

• Prolonged sitting, standing, and walking required.
• Ability to always handle stressful situations in a calm and courteous manner.
• Requires working under some stressful conditions to meet deadlines and Company needs.

Environmental/Working Conditions:

• Works primarily in an office environment.
• Some exposure to unpleasant weather.